Contact Us

India Sales Office

Mumbai, India

BrandSTIK Solutions Pvt Ltd

406, 4th Floor, Jai Antariksh,
Marol Makwana Road, Off. Andheri Kurla Road,
Andheri (East), Mumbai-400 059.

info@brandstik.com | www.brandstik.com
86 5500 7711

Global Sourcing Office

HongKong, China

9th Floor, Tung Hip Commercial Building 244,
Des Voeux Road, Central, Hongkong..

Phone: +86 13685840678 

 

For a Demo or Appointment Please Fill The Form

 

WARRANTY POLICY

BrandSTIK Solutions Pvt. Ltd. – Subsidiary of WorldOne Sourcing (HK) Ltd guarantees that its Flash Digital storage products do not have any problem with material or design. If any workmanship defect is proven by BrandSTIK Solutions Pvt. Ltd. – Subsidiary of WorldOne Sourcing (HK) Ltd to be attributable to a material or design fault of the product when under normal use, the warranty will provide repair services or replacement with equivalent equipment for any part of the product. The repaired or replacing item(s) under the warranty will be treated as they were sold by BrandSTIK Solutions Pvt. Ltd. – Subsidiary of WorldOne Sourcing (HK) Ltd and have same functions with those in new products (replacements may be a refurbished product or contain furbished materials).
Conditions:

The warranty is void in the following cases:

1. Where the device has been exposed to moisture (e.g. water, coffee etc).
2. Where the device has been exposed to corrosive matter (liquid or airborne).
3. Where any defect or failure is attributed to accident, misuse, abuse negligence or non-observance of local regulations on the part of the owner or user; or
4. Where the device has been serviced by a person other than a BrandSTIK Solutions Pvt. Ltd. – Subsidiary of WorldOne Sourcing (HK) Ltd employee.
5. Where the device has been removed from the computer (USB port) without the device first being “disabled” from the computer “toolbar”
6. Where the device has been removed from the computer while in the process of uploading/downloading files.
The right to decide of improper usage shall rest with the service department of BrandSTIK Solutions Pvt. Ltd. – Subsidiary of WorldOne Sourcing (HK) Ltd.
Applicable products: All series of USB Flash drive products.

• Peripherals/accessory such as body, chain, box all other accessories other than the chip is not covered in warranty

Duration of Warranty:

The following BrandSTIK Solutions Pvt. Ltd. – Subsidiary of WorldOne Sourcing (HK) Ltd products are covered by this warranty:1-year Warranty: USB Flash Drive

Scope of warranty:

Warranty terms only cover the hardware chip itself. Software contained in the product including pre-installed contents and contents stored by consumers (video, photos and other data, etc.) is not covered by the warranty.
Consumers must make a backup before sending in their defective product for repair, or it will be erased once is sent.

1. Repair service at no cost: A flash memory product that has any defect attributable to product design or material problems, provided that there is no exterior damage.

2. Exclusions to Warranty Coverage :

• This warranty does not cover any damage due to improper use; namely, no repair will be made for a broken or bending memory card/Flash disk, or a completely disassembled case, which is included in the criteria for scrapping.

• Products determined by the service center to be counterfeit (not original products BrandSTIK Solutions Pvt. Ltd. – Subsidiary of WorldOne Sourcing (HK) Ltd will not be eligible for repair.

PROCEDURE FOR RETURN

ALL RETURNS MUST BE SHIPPED TO:
Service Department –

BrandSTIK Solutions Pvt Ltd
406, 4th Floor, Jai Antariksh,
Marol Makwana Road, Off. Andheri Kurla Road,
Andheri (East), Mumbai-400 059.
info@brandstik.com | www.brandstik.com
86 5500 7711

The shipping cost to send defective good would be borne by the customer. Once repaired the goods will be sent back to the customer at his address by the company on their cost.

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